Thursday, May 18, 2017

2016 Angie's List Super Service Award

Greenscapes has earned the home service industry's coveted Angie's List Super Service Award for the third year in a row, reflecting an exemplary year of customer service to members of the Madison services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie's List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie's List after the company added a new, free membership tier.

"Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers," said Angie's List Founder Angie Hicks. "Only a fraction of the Landscape Contractor companies in the Madison area markets were able to do it."

Angie's List Super Service Award 2016 winners have met strict eligibility requirements, which include an "A" rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie's List, pass a background check and abide by Angie's List operational guidelines.

"Our team is always finding ways to improve our client experience. The Angie's List Super Service Award speaks to that effort and that's a great feeling," said Bob Wambach, Greenscapes Landscape Division Manager. "We want our customers to have the best landscape contracting experience ever!"

Service company ratings are updated daily on Angie's List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie's List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

"The biggest change at Angie's List is that we are connecting, even more, consumers to high-quality service professionals," Hicks said. "And that's good for everyone."

Get the Party Started with our new Kitchen Packages

Start entertaining outside with beautiful outdoor kitchens or bars. Outdoor kitchens and bars are consistently rated as the most sought after improvements to residential landscapes. With new features such as warming drawers, outdoor refrigerators, and outdoor TVs, your outdoor kitchen can include all of the conveniences of your indoor kitchen. With our Outdoor Kitchen and Bar Packages, you can choose from functional and affordable options. Each component is precut including the granite countertop. It’s easy to expand in the future. Install the Supper Club today and add a Deli Island later! Grill surrounds, bars and BBQ stations can often be built on existing surfaces, or create an entirely new space with our package options such as:

          • The Deli Island
          • The SupperClub
          • The MicroBrew
          • The Happy Hour
          • The Smoke House
          • The Pizza House
          • The Prep House

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